Privacy Policy
Nealon Fire values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, disclose and safeguard your information when you visit the Site and when you otherwise interact with us.
By accessing or using our Site and services, you accept the practices described in this policy. If you do not agree with these practices, please do not use the Site.
1. Information We Collect
a. Information You Provide Voluntarily We may collect personal information you directly provide to us, for example when you fill out a contact, inquiry or subscription form, or otherwise communicate with us. This may include:
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Your name, email address, phone number, company/organization (if applicable) and role.
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The content of any message or inquiry you send us.
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Other information you choose to provide in correspondence or when signing up.
b. Information Collected Automatically When you visit our Site or use our services, we may automatically collect certain information about your device and usage. This may include:
- IP address, browser type and version, operating system, device type.
- Pages you visit on our Site, time spent, links clicked, referral URL.
- Cookies and similar tracking technologies for analytics, performance and user-experience improvement.
2. How We Use Your Information
We may use the information we collect for the following purposes:
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To respond to your enquiries and messages.
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To provide, maintain and improve our Site, services and features.
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To send you communications (if you have opted-in), such as newsletters, updates, event notices or promotional material.
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To personalize your experience on our Site.
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To comply with legal, regulatory or contractual obligations.
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For internal business purposes, such as analytics, audits, security, fraud prevention and improving our offerings.
We do not sell your personal information to third parties for their marketing purposes.
3. Sharing Your Information
We may share your information as follows:
- With our service providers, contractors or agents who assist us in operating our business (e.g., hosting, analytics, email delivery) under confidentiality obligations.
- To comply with legal obligations or respond to lawful requests from public authorities.
- In connection with any merger, acquisition, reorganisation or sale of some or all of our business assets.
- With your consent or at your direction.
5. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
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Request access to your personal information.
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Request correction of inaccurate or incomplete data.
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Request deletion or erasure of your data (subject to legal obligations).
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Object to or restrict processing of your data.
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Withdraw consent where we rely on it as a basis for processing.
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Request portability of your data, where applicable.
To exercise these rights, please contact us via the contact details below. We may need to verify your identity before responding to your request.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure. However, no system is entirely secure, and we cannot guarantee the absolute security of information transmitted to us.
7. Children’s Privacy
Our Site and services are not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children under this age. If you believe we have inadvertently collected data from a child under this age, please contact us and we will take steps to delete such data.
8. Changes to This Policy
We may update this Privacy Policy from time to time in response to changes in our practices, legal requirements, or business operations. We will post the updated policy on this page and update the “Last updated” date. Your continued use of the Site after changes constitutes your acceptance of the revised policy.
9. Contact
If you have any questions, comments or requests about this Privacy Policy or our data practices, please contact us at:
Email: info@nealonfire.com
Phone: +844-493-6463